About Us: Our Experience, Your Happiness!

Our Mission

Deliver the most suitable travel solutions for expats living in Shanghai and inbound travellers from overseas. 

Why choose us?  

-We have good communication skills: People make the difference, and with our international and dynamic team, Apart from phone calls and emails, we also like to meet with you face to face, so you can share with us your previous travel experiences, so we can tailor-make the perfect vacation for you. 

-We are experienced: with over 7 years experience arranging numerous trips all around the world for expats community, our travel consultants understand know how to react quickly and develop efficient solutions when you encounter an unexpected problem in a foreign country.

-No extra stress for Peak time travelling: During peak times like October holiday or Chinese New Year, we have exclusive packages blocked in advance and tailor-made for you for destinations like Boracay, Kota Kinabalu, Langkawi, Cebu, Phuket and Bali. There is no need to be stressed out over flight seating or paying for over-priced packages. This is your vacation, let us take care of everything.  

We do surveys: Our value-added services like real feedbacks/tips from our returned clients are invaluable tools for us and for you, and can make a big difference in the whole experience of your vacation.

- Flexible, Fast and Efficient: We deliver fast and efficient services from the beginning to the end of your time with us. Someone will be there for you around the clock to provide you with solutions when you have an unexpected problem. You also don’t need to be worried about being passed around to multiple agents throughout you booking, here at Xpats Travel, you will only have one dedicated agent for your whole booking experience. 

-A special network: Our services do not end after you booked and paid the trip. We would love to make you part of our Xpats Travel network of families. Even before your vacation, you will be able to talk to other families who have chosen the same destination as you, either via email or in person. If you’d like, you and your family can attend a get together at the destination during holidays.  There is absolutely no obligation to join, but this is a wonderful way to meet other Expat families in Shanghai, who are preparing to have some of the same adventures and experiences that you are. 

 

Meet the team!

 

 

 

 

 

 

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